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The tool for an efficient optician practice.

“Take a look at the many features that FLEX practice management software has to offer opticians and optometrists. If you have any questions please contact me and I will do my best to help. I can also arrange to visit you in-practice to demonstrate FLEX and discuss your requirements in more depth.”

Chris Smith, Optinet Business Development Manager

Flex features

FEATURE 1

Home Screen

Driven by widgets; patient search, today’s appointments, collections due, staff tasks and practice timeline

FEATURE 2

Patient Records

Maintain patient records, print forms / labels and documents, scan paper files, send messages and more

FEATURE 3

Patient Account

Top-up account via the till / deduct funds to pay for goods. View account history and print an account statement.

FEATURE 4

eGOS

eGOS submissions built directly into FLEX.
Create claims, capture signatures & receive status updates.

FEATURE 5

Appointment Diary

Configurable appointment lengths, automatic SMS & email messaging and multiple diaries

FEATURE 6

Online Booking

Online appointment bookings linked to the FLEX diary. Easy integration with practice website. Flexible setup.

FEATURE 7

Clinical Records

Customisable assessments, multiple refractions, imaging, drawing, IOP graphs, clinical billing and more

FEATURE 8

Imaging

Monitor multiple folders and auto-import images, add notes, apply filters, side by side viewing

FEATURE 9

Contact Lenses

Customisable lifestyle questionnaire, supplier lens catalogues, grading scales, clinical billing and more

FEATURE 10

Dispensing

Supplier lens catalogues, multi-pair dispenses, Eyeplan integration and dispense billing

FEATURE 11

Till / EPOS Management

Create patient bills, apply discounts, give refunds, auto-discounts from loyalty plans, print or email receipts

FEATURE 12

Orders / WIP

View & track patient orders individually or by order status. Colour coded work-in-progress lists make chasing orders easy

FEATURE 13

Reporting

Preview or print, restrict which reports are available by staff role, PDF reports can be emailed at the end of the day

FEATURE 14

Dashboards

Analyse practice performance data; year on year sales, average dispense values, sales by group – to name a few

FEATURE 15

Recall

Send recalls as you want (daily, weekly, monthly), recall by email / sms / Docmail / letter or generate a telephone list

FEATURE 16

Stock Management

Multi-branch, auto-stock reduction, stock-take, branch transfers, retail and loyalty pricing, print pricing labels

FEATURE 17

OPS Direct Debits

Direct integration with Optical Payment Services, paperless direct debit system
OPS is a National Eyecare Group service

FEATURE 18

Marketing

Mine your patient database to find contacts and then send them SMS messages / emails / postcard or letters

FEATURE 19

SMS Management

Instantly connect with patients, reliable method of delivery, cheaper than letters, higher open rate than email

FEATURE 20

Email Management

Save money, communicate instantly, create targeted e-shots and reduce work with message scheduling

FEATURE 21

Eyeplan

Create Eyeplan associates / view payment status, add Eyeplan pricing for frames / lenses and view at the point of dispense

FEATURE 22

NHS Scotland ePayments

Direct link between FLEX and the NHS Scotland eOphthalmic payment system for validation of GOS1 submissions