The tool for an efficient optician practice.

Driven by widgets; patient search, today’s appointments, collections due, staff tasks and practice timeline

Maintain patient records, print forms / labels and documents, scan paper files, send messages and more

Top-up account via the till / deduct funds to pay for goods. View account history and print an account statement.

eGOS submissions built directly into FLEX.
Create claims, capture signatures & receive status updates.

Configurable appointment lengths, automatic SMS & email messaging and multiple diaries

Online appointment bookings linked to the FLEX diary. Easy integration with practice website. Flexible setup.

Customisable assessments, multiple refractions, imaging, drawing, IOP graphs, clinical billing and more

Monitor multiple folders and auto-import images, add notes, apply filters, side by side viewing

Customisable lifestyle questionnaire, supplier lens catalogues, grading scales, clinical billing and more

Supplier lens catalogues, multi-pair dispenses, Eyeplan integration and dispense billing

Create patient bills, apply discounts, give refunds, auto-discounts from loyalty plans, print or email receipts

View & track patient orders individually or by order status. Colour coded work-in-progress lists make chasing orders easy

Preview or print, restrict which reports are available by staff role, PDF reports can be emailed at the end of the day

Analyse practice performance data; year on year sales, average dispense values, sales by group – to name a few

Send recalls as you want (daily, weekly, monthly), recall by email / sms / Docmail / letter or generate a telephone list

Multi-branch, auto-stock reduction, stock-take, branch transfers, retail and loyalty pricing, print pricing labels

Direct integration with Optical Payment Services, paperless direct debit system
OPS is a National Eyecare Group service

Mine your patient database to find contacts and then send them SMS messages / emails / postcard or letters

Instantly connect with patients, reliable method of delivery, cheaper than letters, higher open rate than email

Save money, communicate instantly, create targeted e-shots and reduce work with message scheduling

Create Eyeplan associates / view payment status, add Eyeplan pricing for frames / lenses and view at the point of dispense

Direct link between FLEX and the NHS Scotland eOphthalmic payment system for validation of GOS1 submissions